Shipping Policy

Shipping Policy

Order Processing Time

Overseas Warehouse Orders:

• Shipped within 1-2 working day after receiving your payment.
• Available in multiple countries including the United States, France, Spain, and Australia.
• Delivery time: 3-7 working days.

China Orders:

• Shipped within 2-3 working days after receiving your payment.
• Delivery to Japan, Thailand, and Korea: 20-30 days.
• Delivery to the United States and Australia: 60-90 days.
• Note: Shipping from China takes longer. Please be aware.

Warehouse-Specific Shipping:

• U.S. Warehouses: Can only ship within the U.S.
• Australian Warehouses: Can only ship within Australia. Lead time: 5-7 days.
• European Warehouses: Can only ship within European countries. Lead time: 3-7 days.

COVID-19 Impact:

• There may be delays in delivery due to the pandemic.

Shipping Companies

We primarily use UPS, FedEx, and GLS for fast and safe delivery. For small parcels, we use USPS, 4PX, and YunExpress.

Customs Taxes

Customers are responsible for any import taxes charged by local customs. This is a rare occurrence. We declare a low value on the shipping invoice inside the parcel. Customs regulations vary by country. If your local customs require a tax number to clear the parcel, please provide it to us before shipping, and we will include it in the invoice.

Tracking Your Parcel

We will notify you a tracking number along with the tracking website by email once your order has been shipped. You will also receive an email notification with the tracking number.

Tracking Information Delay

Tracking information may take 1-2 days to appear on the tracking website. The processing procedure by the shipping agent takes 24-48 hours.

Last update: 21st, May, 2024

SteAnny Baby Shop